BT Remote Control Technical Support

BT Remote Control Technical Support

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Our opening times: Monday-Friday 8:00am-5:00pm

Q: How do I pair the Remote Control into the device?
A: Please see the PDF or Images within this section.

Q: What is the Wireless range between the Remote Control and Devices?
A: 100 metres (line of sight) which relates to 30 - 60 metres in most applications (depending on the nature and qty of obstructions).  

Q: How do I Arm the Alarms using this Remote Control?
A: Hold the ON Button for about 2 seconds. 

Q: How do I Disarm the Alarms using this Remote Control?
A: Hold the OFF Button for about 2 seconds. 

Q: Why do I have to hold the Button for 2 seconds?
A: This is to prevent accidental use of the Remote Control. 

Q: My Remote Control looks different (white and oval shaped)?
A: This was the original designed Remote Control, this new model has replaced it and will work fine with your Alarm.

Q: What Battery does it use?
A: 1 x 1 x CR2032H.  

Q: Where can I purchase a Replacement?
A: You can Purchase a Replacement Here.  

  • Operating Range: 100 metres (line of sight).
  • Arm & Disarm Function: Yes (BT, UltraPIR & UltraDIAL Alarms).
  • SOS Function: Yes (UltraDIAL).
  • Size: 65 x 40 x 12 mm.
  • Key Ring Slot: Yes.
  • Battery:1 x CR2032H.
  • Pairing Button Location: Inside Battery Cover.
  • Colour: White & Black.