MAIL ORDER 30 DAY PRICE SATISFACTION GUARANTEE


Ultra Secure Ltd are completely dedicated to your total satisfaction and provide a provides a clear 30-day returns policy including Free Delivery on most products and a Free Returns option,  please see further details below:

MAIL ORDER WIRELESS GUARANTEE:

 

All Wireless Alarm & Alert Systems within our product range has been tested by us, and the specified Wireless Working Range will have be achieved by us during these tests, we always give our customers the most honest advice possible (based on the information you have been able to give to us about your location and application). 

Because Wireless signals can be effected by so many factors (walls, trees, buildings and unseen forces) it is impossible for us to give you 100% assurances that a specific product will definately work within your given circumstances, (although our vast experience within this field allows us to get it right most of the time), because of this we give you 30 days to test the product, if by any chance the chosen system will not work for you, it can be returned (see our Free Returns Option) for a Refund or Exchange.

MAIL ORDER STANDARD 30 DAY RETURNS POLICY:

 

If you receive an orders from Ultra Secure Limited and decide upon receipt that the goods are now not required, you are able to return the goods to us within 30 days of purchase (see our Free Returns Service) for a full refund or exchange for a different product. The goods do need to be in perfect condition together with the original packaging and relevant manuals.

Special projects (made to order for you) are not included within this returns policy.  

MAIL ORDER FAULTY GOODS:  

 

In the unlikely event that you receive faulty goods from Ultra Secure Ltd, you can return them (see Free Returns Policy) for a replacement product, upgrade or full refund. Once the goods are confirmed to be faulty, our warranty department will issue the replacement products (or refund). Please Contact our Warranty Department before arranging to ship good back, as in many cases the problems can be rectified by various adjustments.


MAIL ORDER STATUTORY RIGHTS:

 

Our 30-day money-back guarantee does not affect your statutory rights.

MAIL ORDER WARRANTY:

 

Ultra Secure Ltd are committed to selling high-quality products, all supplied with a full one years manufactures warranty, any faulty products returned within one year from the date of purchase will be repaired (or replaced should the repair not be possible). 

Trading Hours: Monday - Friday 8.00 am - 5.00pm.


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