Free Returns (within 30 days of your purchase).


If you purchase a product from Ultra Secure and you decide that the product is not suitable for your needs or in the unlikely event of the product being faulty, we can arrange a Free Returns service for you using the Irish Mail Service (see full details below).

The Free Returns service is valid from 30 days of purchase which gives you plenty of time to test the product (a smart phone is required as you will need to download a Free APP).

How the Free Returns Service works:

We have signed up to the new service with the Irish Post Office called 'ReturnPal', and it works as below:

      • Customer downloads a Free APP (ReturnPal) using a Smart Phone or Tablet.
      • Customer selects our account (please contact us for the account details before commencing the returns process).
      • Customer makes arrangements for a Collection or Post Office Drop Off of the Goods (whatever is convenient) via the APP.
      • The Postal Service will then return the goods back to Ultra Secure (this may take a few weeks, please be patient).
      • Ultra Secure will make Refunds or suitable repairs once the goods are Received.


Please Contact Us with any question or email

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